At jms, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal data we collect when you use jms.run, how we use it, who we may share it with, and how we keep it safe. By registering an account or continuing to use our platform, you agree to the practices described here.
Last updated: June 2025
When you create an account on jms, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. When you make deposits or withdrawals, we also collect payment-related details such as your GCash number, bank account information, or other local PHP payment method details you choose to use. We automatically collect certain technical data when you visit jms.run, including your IP address, device type, browser version, operating system, and pages visited — this helps us improve platform performance and detect suspicious activity. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
The personal data we collect is used primarily to operate and improve the jms platform for Filipino players. We use your registration details to verify your identity, process your deposits and withdrawals in Philippine pesos, and ensure your account remains secure at all times. Your contact information may be used to send you important account notifications, transaction confirmations, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Technical data such as your IP address and device information helps us detect fraud, prevent unauthorised access, and maintain the overall integrity of the platform. We may use aggregated, anonymised data to analyse usage trends and improve our sports betting and entertainment offerings. We will never use your personal data in ways that are inconsistent with the purposes stated in this Privacy Policy without first obtaining your explicit consent.
jms does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and IT infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. We may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so, or if disclosure is necessary to protect the rights, safety, or property of jms or its users. In the event of a business restructuring or merger, your data may be transferred to a successor entity, but you will be notified in advance and your rights under this policy will continue to apply. We do not share your data with advertisers or analytics companies that track you across third-party websites. Any third party that receives your data is required to handle it in accordance with applicable Philippine privacy laws.
We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and jms.run is encrypted using secure protocols, and sensitive account information is stored using strong encryption at rest. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data privacy obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jms account and to keep your login credentials confidential.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial transactions. Transaction records and identity verification documents may be retained for a minimum of five years following account closure to comply with anti-money laundering and regulatory reporting obligations. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Technical logs and aggregated usage data that cannot be linked back to an individual may be retained indefinitely for platform improvement purposes. You may contact our support team at any time to enquire about the specific retention period applicable to your data. Once the retention period has expired, your data will be securely deleted or anonymised in a manner that prevents reconstruction.
As a Filipino player on jms, you have rights under the Data Privacy Act of 2012 with respect to your personal information. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data subject to applicable legal retention requirements. You also have the right to object to the processing of your data in certain circumstances, and to withdraw consent for any processing that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond within the timeframe required by law.
We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine laws, or the services we offer on jms.run. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification. Your continued use of jms after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Previous versions of this policy are not retained for public access, but you may contact our support team if you have questions about past practices. If you do not agree with any changes to this policy, you should stop using jms and may request account closure by contacting our support team.
If you have any concerns about how jms handles your personal data, our FAQ page covers common questions about accounts and data. You can also visit our Responsible Gaming page, or head straight to Register to get started on the platform.