jms Responsible Gaming

At jms, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly. Whether you are betting on your favourite sports or exploring our entertainment options, your well-being always comes first.

Gaming is for entertainment. If it stops being fun, it is time to take a break.

Tools to Keep You in Control

jms gives every Filipino player practical tools to manage their gaming activity. Use these features any time from your account settings.

Deposit Limits

Set a daily, weekly, or monthly deposit cap so you never spend more than you planned. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you. This gives you full control over how much PHP you put into your account at any given time. It is one of the simplest and most effective ways to keep your gaming budget on track.

Session Time Reminders

Choose how long you want each gaming session to last and jms will send you a reminder when that time is up. Taking regular breaks helps you stay clear-headed and enjoy the experience without losing track of time. Many players find that short, planned sessions are more enjoyable than long uninterrupted ones. You can adjust your session reminder preferences at any time from your account dashboard.

Self-Exclusion

If you feel you need a longer break, you can request a self-exclusion period of 30 days, 90 days, 6 months, or 1 year. During this time your account will be suspended and you will not be able to log in or place any bets on jms. Self-exclusion is a serious commitment and cannot be reversed before the chosen period ends. We strongly encourage any player who feels their gaming is becoming a problem to use this option without hesitation.

Loss Limits

A loss limit lets you cap how much you are willing to lose over a set period — daily, weekly, or monthly. Once your loss limit is reached, your account will be temporarily restricted from placing further bets until the period resets. This tool is especially useful for players who want a hard financial boundary without fully suspending their account. Setting a realistic loss limit is a healthy habit for any regular player.

Promotion Opt-Out

You can choose to stop receiving promotional offers, bonus notifications, and marketing messages at any time. Some players find that promotions encourage them to play more than they intended, and opting out is a straightforward way to reduce that pressure. Your account remains fully active — you simply will not receive offers that might tempt you to exceed your personal limits. Contact our support team or update your preferences in account settings to activate this option.

Activity History

Your full transaction and betting history is available in your account at any time. Reviewing your activity regularly is one of the best ways to stay aware of your spending patterns and spot any changes in your behaviour early. Transparency is a core part of how jms supports responsible play — you should always know exactly where you stand. If you notice anything that concerns you, our support team is ready to help.

Know the Warning Signs

Recognising problem gambling early makes it much easier to get back on track. Here are some signs to watch out for in yourself or someone you care about.

  • Spending more money or time on gaming than you originally planned, and finding it hard to stop even when you want to.
  • Chasing losses — continuing to bet in an attempt to win back money you have already lost, which often leads to larger losses.
  • Neglecting work, school, family responsibilities, or personal health because of time or money spent on gaming.
  • Borrowing money, selling belongings, or using funds meant for essential expenses like rent or food to fund gaming activity.
  • Feeling anxious, irritable, or restless when you are not able to play, or using gaming as a way to escape stress or difficult emotions.
  • Hiding your gaming activity from family or friends, or feeling the need to lie about how much time or money you have spent.
  • Making repeated unsuccessful attempts to cut back or stop gaming, despite genuinely wanting to do so.
  • Experiencing mood swings, depression, or a loss of interest in activities you used to enjoy, linked to your gaming habits.

If any of these signs feel familiar, please reach out for help. You can use the self-exclusion tool on jms, speak to a trusted person in your life, or contact a professional support service. There is no shame in asking for help — it is the responsible thing to do.

Need Help or Have Questions?

Our FAQ page covers common questions about account controls and gaming limits. You can also visit our Privacy Policy page to understand how we protect your data, or head to our homepage to explore jms at your own pace.